SWAN SHOPPE FAQ

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• What are the Shipping & Handling Costs?

  • ​The Shipping & Handling fee is dependent on the items ordered. Due to multiple vendors, shipping will be calculated at purchasing.

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• When should I be expecting my order to arrive?

  • ​All orders should arrive within 7-14 business days. Please allow time for the payment process and arrangement of the shipment. If you would like expedited shipping, please inquire about those fees before placing an order. National Board can provide an estimated quote for faster deliveries.

 

• What steps should I take if my order is late/ I have not received my shipment?

  • ​Shipping & Handling may be handled by a third party and shipped directly to you from our partner factory. This may increase the time it takes your order to reach you. Should this be the case, please be patient with your delivery. Our National Board will ensure that the items purchased will be delivered. If for any reason your item does not complete its shipment, we will refund the total amount. 

 

  Please direct all questions in regards to shipping & handling to nationalboard@alphasigmarho.org. Thank you!

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